T3.C1 Program Management

Providing program management in an evolving service and funding system can seem like a daunting task. Through strategy discussions participants will begin the transformation necessary to survive in the new business environment.  In this course, Managers will generate a plan for “covering all of the bases” while supporting program growth.

Individuals participating in this course will learn:

1.      To manage a variety of funding sources and funder relationships

2.      How to operate a supported employment program within the context of a larger human services setting

3.      To Create and maintain a positive reputation in the community

4.      The nuances of providing business services in a nonprofit environment

5.      The relationship of Quality (of services) vs. Quantity (caseload size) in the context of supported employment program management

6.      Methods for fostering positive relationships with ACCES-VR Counselors

7.      The rules and regulations of supported employment.

8.      Strategies to balance supported employment philosophy with the realities of service delivery

Individuals will be able to:

1.      Demonstrate a clear understanding of the funding sources available in supported employment

2.      Demonstrate the ability to share with staff and colleagues the expectations of respective funders

3.      Be involved and visible in one’s community through a variety of forums, meetings and venues

4.      Serve as a bridge between the nonprofit and business worlds

5.      Be viewed as a valued and trusted “expert” in the field of supported employment

6.      Demonstrate open and positive relationships with ACCES-VR Counselors

7.      Know the rules and regulations that drive supported employment services



March 7, 2018
8:30 AM - 4:30 PM


Rochester, NY